This guide explains the essential steps to start with a Ledger hardware wallet: unboxing and verifying the device, creating a secure PIN, writing and safeguarding your recovery phrase, updating device firmware, installing Ledger Live, and adding accounts. Follow these steps precisely to ensure the security of your private keys and digital assets.
When you receive your Ledger device, inspect the packaging for the official Ledger seal and tamper indicators. Only purchase Ledger devices from the official Ledger website or authorized resellers. Do not accept pre-initialized devices from unknown sellers.
Power on the device and confirm the Ledger logo. Verify the device model (e.g., Ledger Nano S Plus, Ledger Nano X) displayed on startup matches the packaging.
Use the on-device interface to choose a new PIN. Select a PIN that is long enough to be secure but memorable for you. The PIN is required each time you connect the device; do not share the PIN with anyone.
If the device prompts to set up a recovery phrase, accept the official onboarding flow. Do not skip the recovery phrase step.
The recovery phrase (24 words for most Ledger devices) is the only backup of your private keys. Ledger never stores or transmits your recovery phrase. Write the words exactly in order on the supplied recovery sheet or on an approved, fire-/water-resistant backup device.
Never store the recovery phrase digitally (screenshots, cloud storage, email). Never share the recovery phrase with anyone, including support impersonators. If you suspect compromise, transfer funds to a new wallet with a new recovery phrase immediately.
Download Ledger Live from the official Ledger website (ledger.com). Install Ledger Live on a secure computer or mobile device and follow the on-screen onboarding steps. Ledger Live connects to your device to manage apps, accounts, and transactions; it does not hold your private keys.
From Ledger Live you will install cryptocurrency apps on the device (for example, Bitcoin, Ethereum), add accounts, and monitor balances. Keep Ledger Live updated to receive the latest features and compatibility updates.
Check for and install firmware updates only via Ledger Live. Firmware updates can include security patches and new features. Do not install firmware from third-party sources. Ledger Live verifies the signature of official firmware before installation.
If Ledger Live reports any authenticity or integrity errors during setup or update, stop and contact Ledger Support through official channels listed on ledger.com.
In Ledger Live, use the “Add account” flow to create visible accounts for the blockchains and tokens you intend to use. For Ethereum-based tokens, use the native Ethereum account and add ERC-20 tokens as needed. Ledger supports many blockchains; consult the Ledger documentation for supported assets and compatibility notes.
Approve transactions on the device itself—never approve a transaction blindly. The device displays transaction details (destination address, network fee) for you to review before confirming.
Store the recovery phrase in at least two geographically separated secure locations. Consider using metal backup plates for long-term durability. Regularly verify that you can access at least one backup in case of emergency.
Follow these best practices: buy official hardware, keep firmware and Ledger Live updated, do not share recovery credentials, and use a dedicated device or environment for high-value operations.
Common issues include connection problems, firmware update interruptions, or application errors. Resolve connectivity issues by using an official cable or supported Bluetooth pairing (for Ledger Nano X) and by ensuring Ledger Live is up to date. For unresolved issues, use Ledger’s official support resources and knowledge base on ledger.com.
Never provide your recovery phrase or private keys to support staff; Ledger support will never ask for your full recovery phrase.
Q: What happens if I lose my Ledger device?
A: Use your recovery phrase to restore accounts on a new Ledger device or a compatible recovery tool. The recovery phrase is the ultimate backup.
Q: Can Ledger recover my funds for me?
A: No. Ledger cannot access or move your funds. Only someone with the recovery phrase or the device and PIN can control the funds.